Line Out Music & the City at Night

Tuesday, December 13, 2011

No, From Your Bartender

Posted by on Tue, Dec 13, 2011 at 3:43 PM

Oh boy. Every now and again I see this list posted on the webternet or FaceSpace and it makes me sigh a heavy, sad sigh. The main search engine return comes from a "best of Craigslist" page from 2007, actually titled "FROM YOUR BArtender." Somebody furiously typed the title with the caps lock on but then hit it again without noticing.

I'll be the first to admit, bars are pretty awesome. A place where you can drive your car to, get all fucked up, and then get back in your car to drive home. Gobs of city cash comes from DUI revenue and at 2:00 am on nearly any night, collecting it is like shooting a whale in a barrel.

I don't spend a lot of time in bars, so I reckon my problem with this list is that it could apply to anybody in a job that deals with the public. In high school I worked at The Great American Cookie Company at the Cleveland Hopkins Airport. People treated me like shit because they were in a hurry and they wanted to get coffee and then go to Atlanta. I can't remember ever once thinking that I was the cookie king and those people should get fucked. I just figured that they were asshole people in a hurry, trying to get to Atlanta. We were in Cleveland; I understood.

I have a lot of friends who are bartenders. It doesn't seem like it's a terrible job. There isn't a lot of heavy lifting. Most bartenders don't have to wear a uniform. Unless you have the curled mustache and the vest, but that vest seems nifty. If you're working in a bar which caters to your lifestyle, the music and customers are probably to your liking. It's better than telemarketing, I'd bet.

I follow the proper social rules when ordering drinks and I'm a standard $1 per drink tipper. Though if somebody were to ask me what the most consistently unpleasant experiences I've had with purchasing something were, I'd say that they were at bars with bartenders.

Someone once pointed out to me the fact that there seems to be a micro-economy in the service industry. Restaurant workers take their tip money out to bars and clubs at night and give it to the bartenders, who promptly return it to the waiters and waitresses the next day at lunch. The cycle is almost self-sufficient and is mutually beneficial. Knowing the pain of waiting on customers, each group tips the other well and never raises a fuss. These people do not need to be educated. The rest of you do.

Oh yes, this is a good introduction. What a non-abrasive way to begin your point. I need to be educated. DO TELL.

Many of us have stood in a noisy, crowded bar and asked, "What's a guy got to do to get a drink around here?" Well, you're about to find out. Here are some Do's and Don'ts that will keep the relationship between the bartender and bar patron running smoothly.

I'm pretty sure I've never done this, but I'll give you the BOTD. I've certainly thought this at coffee shops, but there is a designated place to order there. Sometimes when I stand at the plastic mat at a bar I get yelled at, sometimes not. Sometimes I can stand at the side of a bar and get service without having to wait in the long line. Whatever is easiest for you, Jack!

DON'TS
Fail to have your money ready

We're waiting on you. Everyone else is waiting on us. Therefore, by the Transitive Property of Equality, everyone is waiting on you. Rule #1: Have your shit together. Not only will following Rule #1 get you served quicker in a bar, it's a good general rule to adopt in life and is especially helpful in Central American border crossing scenarios.

Okay, this is a good one. I'll memorize your prices and be sure to have this amount ready WHEN I order to make everything go really fast. Oh, you took another drink order after I ordered mine? No sweat, I can wait. Eeeks, you have to run to a refrigerator to get some limes? Maybe you should have your limes ready! Talkin' to your bro about who's bringing the PA to your next show instead of doing your job? It's your world, boss.

Whistle

This is an absolute No-No. You whistle at dogs and pretty ladies, not people.

Dogs are not people. Pretty ladies are not people. This is a good rule, you're smart!

Wave money

Oh, you've got a dollar!! I'll be right over!! Hopefully I won't break an ankle in my fevered rush to get you your "curz lite." Well, at least you're not breaking the next rule.

Who gives a flying fuck what I'm drinking? I don't really drink beer but is that a beer that I shouldn't drink? Jesus, elitist internet bartender.

Yell out the bartender's first name

There's something deeply psychologically disturbing about hearing your name called out, turning around and seeing a complete stranger. That's one of the reasons strippers use stage names. Bartender's do too. Mine is Pixie.

You know what's slightly more deeply psychologically disturbing? Going to a public place, walking up to a plank of wood to order something to drink, being greeted with a grunt and non-eye contact, getting what is ordered without a word and being expected to give extra money for grunting and non-eye contact while realizing that the transaction would have gone more smoothly if I had tits.

Say "make it strong!" or "put a lot of liquor in it"

Oh, you're one of the rare drinkers that like their drink strong! When you say this, you're assuming I make weak drinks (which is insulting) and you're assuming that I'll stiffen this one up for my new best buddy, you. This is the best way to get a weak drink.

I'll go ahead and agree with this one. I've been to bars where the ratio of booze to mixer has varied wildly from drink to drink, but you're not a scientist. I can relate.

Give the ever-expanding drink order

You want a Bud. I go get it. I come back and now you want a Margarita. Okay, no prob. I come back, and (oh yeah!) now you want a shot of Tequila, too. You really could have told us this all at once. See Rule #1.

Okay, now you're just being a baby. Can you imagine that maybe those are drinks for other people? That's just three orders in one. It's like going to the grocery store and getting three things at once instead of going to the grocery store three separate times.

Pull the redirect (or the bait 'n' switch)

Usually used after the money wave or the whistle, this is when the gentlemen passes his turn to the lady behind him. Yeah, um, don't do that, okay? Chances are she's not ready, and your weak attempt at chivalry just cost you your turn. See you in 30 minutes.

?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!

Try the confused, lost look

This is usually accompanied by the question "What kind of beer y'all got?" while looking at all the beers we have. You did know you were in a bar, right? You didn't just appear here, did you? Refer to Rule #1.

HOLY SHIT. I'm not allowed to ask what kind of beer you have? This is like going into a restaurant, opening a menu, and having a server yell, "WE HAVE FOOD HERE, SHUT THAT FUCKING MENU." Dude, I'm at a place buying some shit, mellow out.

Order High Maintenance shooters

Example: "Lemme get an Alabama Slammer, a Red Snapper, two Kamikazes, a Buttery Nipple and a Lemon Drop." Usually followed by a small tip. People, these shooters are fine by themselves, but there are multiple steps involved with each one. Translation: Time Sink. You may get them this time, but you'll probably be waited on last the next time we see your face. Here's a clue as to whether or not you're high maintenance; if two bartenders are working and they see you, and they flip a coin and the loser comes over to take your order, pretty good chance you're high maintenance.

My guess with this one is that you probably shouldn't work at that bar. In fact, if you have read this list in the past and have been glad that somebody wrote it, you need an entirely new job altogether. Oh wait, the job market is terrible and you have a job but you're complaining about somebody ordering things with a lot of ingredients. Don't do me like that, Tom Petty.

Assume we know you're in the band

We know, we know, you're gonna be really famous, but you're not there yet, tiger. Tell us you're in the band and which band you're in. By the way, if you are in a band and get free/reduced drink prices, feel free to tip, as most bartenders are also in bands! It's not like we don't know how it is. Oh, and our bands will smoke your band.

Who's in a band? You know who I want to meet? Somebody who isn't in a band.

Assume we know you period

Unless you've followed the first "Do" rule below, we don't remember you. You are one of a thousand faces for us, and when you point at an empty glass or a beer bottle that's invariably facing away from us, your attempt at a shortcut backfires. Tell us what you want.

Hm, I'm close to getting confused here about what is making things easiest for everybody. If you're working at a place where people are pointing at bottles with the label facing away from you and you're thinking about that all night long, oh man, you're totally bummed. I'm getting the feeling that you're just waiting for this to happen so you can get totally mad at it.

Apologize for sucking

Don't apologize for not tipping. Acknowledging that you suck is not the same as not sucking. Oh, and don't say "I'll get ya next time." We know all about you.

I'll go ahead and agree with this one too.

Assume soft drinks are free

Are they free at McDonald's? Are they free at Wal-Mart? Are they free anywhere? I blame M.A.D.D. for this myth.

I've never assumed that soft drinks are free at bars, but I don't think I've ever been charged for one. There's a restaurant called Avanti's in Peoria, IL that has free soft drinks on Wednesdays when you buy a pizza. So, there's that. Oh, and M.A.D.D. is such a horrible organization, with their dead children and all.

Put pennies and nickels in the tip jar

We don't want that crap in our pockets any more than you do. We don't have anything smaller than quarters. Have you ever ordered a drink that cost $3.17?

I used to get a Charleston Chew and a Dr. Pepper from 7-11 that totaled $3.17. They had a tip jar on the counter. You have a tip jar on the counter at your bar? TIP JAR!

Be "The Microbrew Aficionado"

Usually a pseudo-hippy who can't tip a quarter but can't bring himself to drink "schwag," and who has to sample some new berry-wheat-harvest-ale that he heard about at Burning Man. "Do you have the new Vernal-Equinox Special Welcome-Fest?" "Does Anyone?" Here's your Newcastle. Go.

Okay, beer anti-snob. If you're carrying those beers and they bum you out, you need to find another place to work. Why are you so mad? What happened? I'm not even asking in a condescending way, I want to know so I won't make you more mad. If you don't want me to order certain things, just let me know. I won't order those things. If I'm not allowed to know what you carry before I order, I won't ask. Just make a list of things that I should do and I'll do them. Better yet, get a fucking machine to dispense drinks so everything is better for everybody.

Be "The Daddy Warbucks"

Dressed in classic day-trader wear, this loud, boisterous guy smokes cigars and orders Martinis and generally exudes an air of money. Until the tip. We hate you.

I'll go ahead and agree with this because I'm a bit of a classist, but WHOA, that person is putting money into the place that you work. You should probably be more mad at the fact that my bar is Safeway and I don't even come into your grumble palace.

DO'S
Tip

Tip heavy right off the bat, and you're the first person we aim for every time you come up to the bar. Did you get that? Go back and read it again. The word will spread to the other bartenders and you'll be treated like a prince. It will pay off in better drinks and the occasional free one.

Tip heavy! How heavy is heavy? I have to give you a bunch of free money so you'll serve me again? And you'll tell everybody working so they will too? And occasionally you'll give me a free drink. Oh man, you're a slave to the dollar. Gobble gobble, Pac-Man.

Be patient

All you really need to do to get waited on is make eye contact. We see you, and we'll get to you before the guy right next to you waving money and whistling. Remember, this isn't insulin we're passing out here. If you really need the drink that bad, you've got a problem to address, Jack. The meek shall inherit the bar.

I thought I had to give you a bunch of money to get waited on? If I just go to the bar and stare at you, I'll get service? Uh, probably not. I find that it's best to have cash in my hand in sight. If I just stand there and stare at you, I'm going to look like a fucking maniac.

Be an attractive female

As in life, this goes far.

This is a really good list! Thanks for writing it!

If this comes across as a little petty, remember: bartenders are a jaded lot.

Yeah, no shit.

 

Comments (41) RSS

Oldest First Unregistered On Registered On Add a comment
1
Good job, Derek. You responded to an inane craigslist post with an even more inane blog post.

I'd try to do a point by point takedown of your takedown, but I'll assume your readers, at the very least, are smart enough to know the difference between a bar and a restaurant.
Posted by dak7e on December 13, 2011 at 4:18 PM
2
I stopped caring when you said "I don't spend a lot of time in bars, so I reckon my problem with this list is that it could apply to anybody in a job that deals with the public." You admit openly that you don't really know what you're talking about, and then prove it by making a completely bogus comparison.

Guess what? Bars are not like a cookie stand in an airport.
Posted by Tyler Pierce on December 13, 2011 at 4:25 PM
derek_erdman 3
@1: And it's four years old. That's why they call me SCOOP.
Posted by derek_erdman http://www.derekerdman.com on December 13, 2011 at 4:26 PM
laterite 4
Bra-fucking-vo.
Posted by laterite on December 13, 2011 at 4:26 PM
seandr 5
I thought Mr. Erdman made some fair points.
Posted by seandr on December 13, 2011 at 4:27 PM
Dougsf 6
I feel these two apposing lists balance themselves nicely.
Posted by Dougsf on December 13, 2011 at 4:30 PM
Alicia 7
I would love to go drinking at a place called the Grumble Palace.
Posted by Alicia http://aliciaaho.com on December 13, 2011 at 4:30 PM
8
Rick Perry also had some fair points in the last debate, still doesn't mean he had the slightest clue what he was talking about.

I understand there are folks who aren't big on the bars. Good for them. But what on Earth makes them then think they can tell everyone else (never mind those people who earn a living in such establishments) how things should really be run? How full of yourself do you have to be?

There are some bars that are better equipped for folks like you. They're found attached to places like the Cheesecake Factory or in your hotel's lobby. The kind of bar referred to in the craigslist post is, presumably, not one of those places.
Posted by dak7e on December 13, 2011 at 4:34 PM
J-Haxx 9
What a prick.

Thanks for reminding me why I hate bars and am so selective before going into any. All I want is to sit down, not get chatted up with boring small talk by the bartender, and I WILL tip well if you can make a classic Manhattan without screwing it up, burning it, having a layer of ice-chips over the top..... Period.

Can you do that, or if I ask for a premium bourbon will that annoy you so much that you will dump cherry juice into the shaker? I agree, should put a warning sign on the tip jar so I know to order something bullet proof, like a gin and tonic.
Posted by J-Haxx http://defyaugury.livejournal.com on December 13, 2011 at 4:37 PM
10
Next drink is on me, Erdman.
Posted by paulus on December 13, 2011 at 4:39 PM
11
So I'm guessing you were at the Cha Cha or Moe Bar.
Posted by they are both worthless places to drink your life away on December 13, 2011 at 4:39 PM
bedipped 12
You'll never drink in this town again. As of four years ago.
Posted by bedipped on December 13, 2011 at 4:51 PM
LEE. 13
did anyone else ever confuse Daddy Warbucks with Benito Mussolini when they were younger?

and reading this list gave me an anxiety attack just imagining crowded, loud bars filled with awful people and the smell of stale wells. the upshot was it made me realized I can't remember the last time I went to the Cha Cha, which is great news.
Posted by LEE. http://redeadening.blogspot.com on December 13, 2011 at 5:00 PM
LEE. 14
oh wait... Halloween. I sung Roy Orbison for karaoke.
Posted by LEE. http://redeadening.blogspot.com on December 13, 2011 at 5:02 PM
Cynic Romantic 15
Dear Bartender,

Your job is to make me the drinks I want, when I want them. Do your fucking job.
Do it well, and I tip well. Do it poorly, and I tip poorly.

You're welcome.
Posted by Cynic Romantic on December 13, 2011 at 5:09 PM
blip 16
Is it okay to whistle at your bartender if she's a pretty lady? I know this is some major sci-fi shit -- I mean a lady bartender, LOL just typing that -- but, you know, if it ever happened?
Posted by blip on December 13, 2011 at 5:21 PM
17
Great entry
Posted by Democrat1234 on December 13, 2011 at 5:24 PM
giffy 18
I like bars but there is something rather annoying about how they function.
Posted by giffy on December 13, 2011 at 5:25 PM
treacle 19
The only one I think Derek mis-reads is the "ever expanding drink order".

If a person is going to order three drinks for three people, order them all at the same time, that way I can make efficient use of my time behind the bar, serve fresher drinks, get you drunk faster, and help more people sooner. Mr Erdman's response of "you're being a baby" suggests he's never encountered a crappy orderer on a busy Saturday night. This is certianly one of the more annoying patron behaviors.
Posted by treacle on December 13, 2011 at 5:38 PM
Some Old Nobodaddy Logged In 20
I usually don't listen to music, but I just discovered this new band, The White Stripes! Everyone listen to my opinions about them!
Posted by Some Old Nobodaddy Logged In on December 13, 2011 at 5:42 PM
21
Jesus, Derek. Responding to a four year old Craig's List meme? And you don't even go to bars? I think that barrel bottom is scraped down to the oak by now. Why don't you review one of the Lethal Weapon movies next? But not actually see it first. Pithy. Sarcastic. Edgy. Ironic. BOFFO!

Both of you come off as insufferable whiney assholes. But at least we had forgotten about the bartender.
Posted by tkc on December 13, 2011 at 5:43 PM
Line Out 22
I wonder if dak7e, that ever-pronounceable name, and Tyler Pierce are bartenders? Signs point to "furthering Derek's points."
Posted by Line Out http://lineout.thestranger.com/blogs/lineout/ on December 13, 2011 at 5:50 PM
23
I'm currently doing a point by point take down of this thing called Hamster Dance.
Posted by tkc on December 13, 2011 at 5:51 PM
24
i bet the person who wrote this called 1-800-BARTEND on their 21st birthday to enroll in classes! Remember that song?

I want to read the same missive but written by a door guy.
Posted by maris on December 13, 2011 at 5:51 PM
derek_erdman 25
@19: I think sometimes people add drinks to other people's orders so they don't have to wait in line or worry about having to wait 1/2 hour because they offered their space to a lady (?!?!?!). Though I've worked in retail for 1/3 of my life, so I know what you mean about people who have trouble ordering things. I just don't suspect that's the case 100% of the time. People used to come up to me in retail and ask, "Can I ask you a question?" It didn't infuriate me, I thought it was funny. Eventually it started to bother me, so I stopped working in retail.

@21: I see this list re-posted every month or so, with a bunch of people chiming in things like, "OH, HELLS YES" and "IT'S ABOUT TIME SOMEBODY WROTE THIS LIST."

How is being a bartender a lot harder than another job where you have to make things for people who give you money? I'm actually asking. If you have to make a list because you're overwhelmed by something that keeps happening in your profession, you need to do something different. This list isn't going to change your customers, no matter what profession.

What you really need to find out is: WHO KEEPS MOVING YOUR CHEESE?
Posted by derek_erdman http://www.derekerdman.com on December 13, 2011 at 6:01 PM
26
Not a bartender. Never worked in the business. Go out maybe once or twice a week. And I know enough to stop wasting time on this pointless kvetch-fest.

Toodles!
Posted by dak7e on December 13, 2011 at 6:11 PM
27
Sacramento News and Review did an article a few months back which seems to hit the notes the BArtender author aimed for, without the bonus misogyny and whining.

http://www.newsreview.com/sacramento/rul…
Posted by Golden Towers on December 13, 2011 at 6:15 PM
28
I actually laughed out loud about this at several points because it was so funny. I keep seeing this craigslist posting too, and don't really get why everyone loves it so. I don't routinely use tips as bribes and I certainly don't feel pressured to do so where I usually hang out. But I guess that dude was using craigslist to warn his future customers, so that is telling in and of itself...
Posted by thorsty on December 13, 2011 at 7:51 PM
29
Grumble Palace!
Posted by WildberryWhalesWaitWoefullyWhileWimpsWonder. on December 13, 2011 at 8:35 PM
30
I am Australian. We don't tip.
Posted by poopower on December 13, 2011 at 9:32 PM
31
Derek, to answer your question regarding why being a bartender can be a lot more trying than other service jobs, it simply comes down to this: as bartenders, we provide our customers with mind and mood altering drugs. I've been a bartender for over 10 years, I love my job, and despite agreeing with absolutely every item that the Craigslist bartender noted, I happily continue in this field. At one point (for about 4 years) I had left tending bar to work as a marketer for a major website, but, missing it, I came back to this environment. That said, I am not a bartender because it is my only option. As for me and for many bartenders I know and work with, we hold advanced degrees and have often voluntarily come back to this side of the bar. We gripe about work the same way anyone does. Day traders gripe, teachers gripe, firefighters gripe. It's work, we all have our misgivings about it, no matter how much we actually like our jobs. See: Cathy and Dilbert...

At any rate, it is all too often that many of us have heard a non-industry friend say "Oh, I never knew that!" about something like *if you don't know me, don't call out my name *have your money ready (note: you will generally have an idea of what your drink will cost, so just have a large enough bill in your hand. ordering a beer? have a $10 ready. ordering two drinks? have a $20 ready. We will give you change...) or *assume soft drinks are free.

This is a good PSA for the drinking masses who often don't know that they are doing things that are just not good etiquette for the bar - and this can only get exacerbated by getting drunk, which, Catch 22 that it is, is our business. So, to answer your question more succinctly Derek, this job is one of the more trying service industry jobs because there is a pace and a flow to a busy place that is best exercised when people play by the rules and adding alcohol to this is tricky.

The only service industry job more difficult than being a bartender? Being a cocktail server...

More...
Posted by jonerrr on December 13, 2011 at 10:13 PM
32
Derek, to answer your question regarding why being a bartender can be a lot more trying than other service jobs, it simply comes down to this: as bartenders, we provide our customers with mind and mood altering drugs. I've been a bartender for over 10 years, I love my job, and despite agreeing with absolutely every item that the Craigslist bartender noted, I happily continue in this field. At one point (for about 4 years) I had left tending bar to work as a marketer for a major website, but, missing it, I came back to this environment. That said, I am not a bartender because it is my only option. As for me and for many bartenders I know and work with, we hold advanced degrees and have often voluntarily come back to this side of the bar. We gripe about work the same way anyone does. Day traders gripe, teachers gripe, firefighters gripe. It's work, we all have our misgivings about it, no matter how much we actually like our jobs. See: Cathy and Dilbert...

At any rate, it is all too often that many of us have heard a non-industry friend say "Oh, I never knew that!" about something like *if you don't know me, don't call out my name *have your money ready (note: you will generally have an idea of what your drink will cost, so just have a large enough bill in your hand. ordering a beer? have a $10 ready. ordering two drinks? have a $20 ready. We will give you change...) or *assume soft drinks are free.

This is a good PSA for the drinking masses who often don't know that they are doing things that are just not good etiquette for the bar - and this can only get exacerbated by getting drunk, which, Catch 22 that it is, is our business. So, to answer your question more succinctly Derek, this job is one of the more trying service industry jobs because there is a pace and a flow to a busy place that is best exercised when people play by the rules and adding alcohol to this is tricky.

The only service industry job more difficult than being a bartender? Being a cocktail server...

More...
Posted by jonerrr on December 13, 2011 at 10:14 PM
in-frequent 33
working at denny's is worse than bartending. less in tips, worse expections and customers.

this is just work-place venting, but i didn't find the original insightful or humorous in the least.
Posted by in-frequent on December 14, 2011 at 12:16 AM
34
@19, the main reason I end up with the ever expanding drink order is because the bartender hears the first drink and rushes off to make it. They often don't stay long enough for me to give them all the orders at once.
Posted by Bogcat on December 14, 2011 at 9:12 AM
35
I AM a bartender.

The list is douchey. Derek's responses are kinda douchey too. There are some things you can't expect people to know. There's a few good points on it-- whistling, waving money, etc-- but most of the other points should at least be ammended to "IF you order complicated drinks, don't be impatient" rather than "don't order complicated drinks."
Part of a bartender's job is to at least try to be welcoming to the people who come in. Sometimes, you're too stressed to be Mr. Friendly.

Posted by gi on December 14, 2011 at 10:04 AM
Sat'n 36
Man, driving a cab is a lot tougher than bartending. I love bartenders and all, but come on. I remember reading the original ranty thing from the bartender and not finishing it because it was a little irritating. The tardy point by point response is loveable, though.

You know how to make a bar experience less bad? Go to a place that is NOT CROWDED. There's going to be one somewhere nearby. And it will have alcohol for you to drink. And you won't have to wait so long, and the bartender will probably not be rude to you, and you will enjoy yourself more, even though it's a shitty sports bar that no one goes to. Crowds are for frat boys.

Posted by Sat'n on December 14, 2011 at 11:56 AM
Trent Moorman 37
I thought it being 4 years old made it even better.
Posted by Trent Moorman on December 14, 2011 at 2:29 PM
38
dak7e: Just because Derek Erdman does not spend a lot of time in bars these days doesn't mean that he hasn't spent a lot of time in bars in the past. Believe me, he has.
Posted by B. Beatsie on December 14, 2011 at 8:38 PM
39
Avanti's! Yes!
Posted by B. Beatsie on December 14, 2011 at 8:41 PM
Josh Bomb 40
Derek Erdman is a crusty, unwashed, junior-high boner in front of the class.
Posted by Josh Bomb http://www.satanosphere.com on December 15, 2011 at 9:55 AM
41
FACT: Bartenders are almost always idiots
Posted by henry rollins badman on December 15, 2011 at 3:12 PM

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